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HRA Vet Tech Advocates for Animals In Need

The staff of the Humane Rescue Alliance are the lifeblood of the organization. Together, our teams make it possible for HRA to serve thousands of animals in our community annually. Chelsea Bacote shares her story of how she works to exemplify HRA’s core values and mission in her day-to-day work as a veterinary technician assistant at the Humane Rescue Alliance.

By Chelsea Bacote

Due to my hearing impairment, it often stops me from connecting with people more quickly than expected. However, the connection I have with animals is in no way impacted by that. I feel animals in every way possible. For as long as I can remember, I told myself I wanted to be an advocate for animals and be their voice. My compassion for animals allows me to go above and beyond in my work ethic and be certain that I’ve exhausted all options to making sure an animal is getting the proper care and treatment they need. I am very proud of my position in the company and I am proud to be a member of the HRA family.

My current role as a veterinary technician assistant requires me to react fast and accurately, in often times challenging situations. It also gives me the opportunity to invest my time and talent in caring for some of the most vulnerable populations of animals HRA’s serves. As a member of HRA’s medical personnel, it is critical that I stress the details, performing my job as efficiently and effectively as possible—animal’s lives count on it.

The intake process, which includes each animal receiving up-to-date vaccines, can be extremely stressful for them. I pride myself on helping with animals that are having a difficult time. One dog in particular was reported to be extremely fearful, making it difficult to vaccinate her.

I sat with her for 30-45 minutes, allowing her to feel comfortable and safe. I was eventually able to coax her out of her kennel and into the technician’s office. Once out, she displayed none of her original behaviors and started to relax. Better yet, I scanned her for a microchip and one was detected. I was able to work with the front desk to reunite her with her owner!

And although I’m on the medical team, if possible, I always stop and ask potential adopters if they are enjoying the animals and if they have any questions. Additionally, if I happen to see a staff member struggling, I try to jump in and help no matter what department it is. For example, if I see an adoptions counselor struggling to get an animal into their carrier to go home, I jump in to assist, if I see that a member of the animal care team is behind on cleanings, and medical is taken care of, I’ll ask permission to suit up and jump in to clean kennels. Animals are my pride and joy and I am honored I get to touch so many lives through my involvement with HRA!

If you have a passion for animal welfare and want to make a difference, you have the opportunity to join a talented team that works every day to make a difference in the lives of animals. We hope you can share your expertise and commitment with us and become part of our work. Learn more at humanerescuealliance.org/careers


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